shopwatch

Secured, faster self-checkout. Item-level sure

Capture shrink in real time and give shoppers a smoother checkout - fewer false alerts, one-tap self-correction, lanes that keep moving.

A shopper presenting a tinned item to the self-checkout scanner.
Loss capture
70%
SKUs · item-level
100K+
Payback
3-5 mo.
False alerts
<5%
shopper experience

A
faster
 checkout. That's the point.

A shopper bagging an item at a self-checkout lane.
Live
08:24:39
CAM 04
4k
60FPS
80 MBPS
Under 5% false alerts - fewer interruptions.
One-tap self-correction - honest mistakes fixed in seconds.
The line keeps moving - a faster trip.
Same lane, same flow - no new steps, no extra scans.
store operations

How we
improve
 store operations

A store colleague standing beside the self-checkout lanes while a shopper scans.
Live
08:24:39
CAM 04
Real-time capture of shrink at the lane
Tiered intervention routes only what needs a human
Fewer attendant interruptions per lane
Recovered shrink, measured lane by lane
A feature only we offer

Optimal
Intervention. The right action at the right time.

Because we know the item and its value in every event, the response tunes itself to what's actually at risk.

Low Risk
High Risk

Self-correction

A gentle prompt. The shopper fixes it themselves.

Shopper at a self-checkout tapping the screen to add a missed item
unscanned item
Broccoli
value
$1.28
nudge

Attendant assist

Floor staff gets a targeted, evidence-backed alert.

Store attendant checking an alert on a self-checkout screen
item staged to bagging area
Bottle of laundry detergent
detergent 2l
$18.99
Apple
not: apple
attendant assist

Transaction hold

High-risk events are stopped before they complete.

Store attendant stepping in at a self-checkout while a shopper holds a banana
ticket switch
Packaged ribeye steak
ribeye
$48.99
Banana
not: banana
transaction hold
how it works

Four steps in the process

1

Learn

ShopicIQ learns every item at checkout in real time

Overhead view of groceries at a self-checkout with items highlighted.
Spinach
plus icon
Eggs
plus icon
Strawberries
plus icon
pos match
Clamshell of strawberries
BRIAR MEADOW
$4.79
PACKAGING CLEAR CLAMSHELL
SKU SKU-42371
2

Watch

Sees every zone at the lane in real time - cart, scanner, hands, bagging.

A shopper holding a cereal box over the scanner, with each lane zone labelled.
Cart
Hands
Bagging
Scan
3

Decide

Real-time risk scoring + store rules trigger targeted prompts.

A self-checkout screen prompting the shopper to add a detected item.
Detected
Salmon fillet
$12.99
SKU 184-027
Scanned
No matching item
Packaged Atlantic salmon fillet.
Self-correction
4

Document

Every event captured with video and metadata.

The Shopic portal showing recent shrink attempts and loss pattern distribution.
Coverage

Eleven loss patterns today

Eleven of the most common SCO loss patterns are covered out of the box. The coverage list grows as we learn from every transaction.

Self-checkout lane camera feed
Live
08:24:39
CAM 04
4k
60FPS
80 MBPS
Detected

Salmon Fillet

$12.99

Salmon fillet
SKU 184-027
Scanned

No matching item

Self-correction
Self-checkout screen showing correction of a mis-scanned item.

Mis-Scan

Item passes over the scanner with no matching scan.

Self-checkout lane camera feed
Live
08:24:39
CAM 04
4k
60FPS
80 MBPS
Detected

Premium Steak

$48.99

Premium steak
SKU 184-027
Scanned
Red strawberries

Red strawberries

$4.99

SKU-42371

Ticket Switch

Premium steak scanned as strawberry. $19 differential.

Self-checkout lane camera feed
Live
08:24:39
CAM 02
4k
60FPS
80 MBPS
Detected

Pineapple

$4.47

Pineapple
SKU 184-027
Pos record
Onion

Onion

$2.99

Correct the mismatch
Self-checkout screen correcting a produce-switch mismatch.

Produce Switch

Pineapple weighed, onion entered. Cheaper item rung.

Self-checkout lane camera feed
Live
08:24:39
CAM 02
4k
60FPS
80 MBPS
Detected

Detergent 2L

$18.99

Detergent 2L
SKU 184-027
Correct the mismatch
Self-checkout screen correcting an item left in the shopper’s hand.

Left in Hand

Unscanned item past scanner. Caught at bagging.

A shopper walking a trolley through the store entrance.
ID #4821
SHOPIC
All systems live
Product learned

Briar Meadow

$4.79

A punnet of Briar Meadow strawberries.
A store colleague restocking the produce shelves.
?
+
Staff interventions today
0
Pos match

Sunspire Cereal

$4.79

A box of Sunspire Honey Crunch cereal.
Packaging
Paperboard carton
SKU
SKU-38192
Try today

Want to understand how the store operates?

See your own loss baseline before you commit. Shadow mode runs two to four weeks and measures your real numbers.

Book a demo