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Senior Project Manager

Full-time
Tel-Aviv
Customer Success

Our mission at Shopic is to revolutionize the retail industry with cutting-edge technology. To drive our expansion in the Israeli market, with future growth potential in other regions, we are looking for an energetic and results-driven Account Manager to join our team.

As a member of our team, you will manage projects with key clients, build relationships in the Israeli and European markets.

About The Role

  • Oversee project management activities, including understanding client needs, working collaboratively with our development teams, and managing the rollout of new features, bug fixes, and updates.
  • Maintain open lines of communication with clients, including weekly status meetings and providing regular reports and presentations.
  • Prepare and present materials for monthly steering committee meetings.
  • Lead the planning, execution, and evaluation of pilot programs with clients, including defining KPIs, dashboards, and reporting.
  • Present new product versions to clients and oversee the release process.
  • Collaborate on proof of concept initiatives with the client's project manager.
  • Lead and coordinate the rollout of our solutions to clients.

Your Experience & Skills

  • 4-5 Years as a Project/Program Manager from a Saas company
  • Having experience with enterprise clients (1 million deels and above) for at least one year
  • Proficiency in both Hebrew and English
  • Experience in retail is a significant advantage.
  • Ability to manage multiple tasks and priorities, including strong project management skills.
  • Ability to influence, confidently handle objections and resolve customer issues
  • A team player who can effectively interact with colleagues and business partners.

Apply to this job

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